Wednesday, 7 January 2009

A Christmas story

It was lunchtime and the phones were busy, so I picked up a stray call to find someone called Natasha on the line.
She seemed agitated.
"Can you help me? My puppy's sick," she blurted.
It all started tumbling out. She'd bought her 7 year old son a Westie for Xmas, from what sounded like a posh, expensive W7 pet shop. She'd paid nearly £600 and had asked the shop keeper to keep the pup till after Xmas as they would be away on holiday.
Two days ago they picked up the now 12 week old pup and took him home.
She'd thought the dog looked poorly when they picked it up but at home things deteriorated further. Lots of coughing, refusing to eat. The vet first gave antibiotics, next visit kept the dog in and put it on a drip. The dog's future is looking very bleak as the vet says it has pneumonia but there are other problems, too.
The little boy is heartbroken.
The pet shop owner slammed the phone down on Natasha when she phoned to tell him. Trading standards will phone her back in a few days.
While you'll be having a deep sigh at Natasha buying a dog as a Christmas present in a pet shop, she had done something untypical of the impulse puppy purchaser. She'd booked a really good dog trainer to come to her house this week to start teaching them to train the pup. To be fair it sounded a lovely home! It was the trainer who told her about us, what a shame she didn't ask the trainer to help source the pup for her. What a shame she didn't find out about the dangers of buying a dog in a pet shop until the vet's bill started being greater than the purchase price.
Natasha simply didn't know about puppy farms, pet shops or indeed Dogs Today until it all went horribly wrong.
Will this little Westie survive? Will the pet shop take any responsibility? Natasha says her pup was mixed in with other pups so I presume they are all dying, too?
There's one seven year old boy who'll never forget this Christmas. You can take a broken toy back to he shop, but how many thousands might it take to save this little Westie - if indeed it can be saved? Being so ill throughout the socialisation period, what chance does the little dog have of having a normal life in any case.
Happy New Year everyone - apart from the puppy farmers and the despicable dog traders.

4 comments:

Julie Hill said...

I'm sorry Natasha and her son have had such a horrible experience, but I am more sorry for the puppy.
The message has to get across that puppies do not belong in pet shops. Ever.

starlance april storm chester said...

hi natasha im so sorry to hear you and your puppy are going through the heartach of having a poorly puppy, dont blame yourself for going to a pet shop i went to what should be the best in the business and now
i have just become a victim myself
my lovely golden retriever 8 month old puppy has been diagnosed with severe hip displacia and will need a hip replacement at 1 year of age
my vet informed me about the hip scoreing the stud dog that was used for the litter had a hip score of 23 the bva state the average to be 19 but recommend only breeding from a dog with well below the national average, this dog should never had been used for stud, what annoys me is that the breeder was a golden retriever judge at the crufts dog show, so as you can imagine i am very shocked and upset, as i thought such a well known breeder and judge would have done there upmost to insure they would turn out healthy puppys.
whats worse is that on contacting this person she started to get quite irate with me when i told her that the dogs hip score was too high and quoted the 19 and breeding should only be done with dogs well below the national average,
she put the phone down on me
as you can imagine im now faced with the heartache of having a poorly puppy whos got to go though therepy and hip replacement operation not to mention the expence
these people should be stopped

Rose said...

On my first trip to London (at the age of 50!) I was taken to see the sights and the shops. I went in Harrods and, as I was stocking up on toys for my prospective new dog, I went to the pet department. Whilst I was browsing the massive selection of every thing under the sun for dogs, my friend wandered around. A few minutes later she returned and told me not to go in another room as there were Westie puppies for sale! I was horrified and she said it looked so lonely and sad by itself. I know she contacted the RSPCA on our return home but nothing came of it. I can't understand why a shop like that can get away with it. There should be a law preventing puppies being sold in shops.

Anonymous said...

Swindon council have just passed a ban on pet shops/dealers selling dogs, I think Blackpool have already done the same. It is possible for local councils to say their pet shops cannot sell puppies so perhaps we should all lobby them to do so!