Thursday, 18 October 2007

And the reaction from the finder of the dog...

Dear Beverley,

The little dog was about the size of our Westie, long haired, black and white, very clean and in good condition. It was very friendly with our dog as well as with people, my impression was that it was a very young dog.

After I picked up the dog I spoke to one of the salesmen who was talking to another man. I asked him if he would take take the dog in and contact the RSPCA and he said he would. He went through a back door into the showroom and I put the dog in after him and closed the door. The main doors to the showroom were at the other end and are self-closing and were closed. Returning to the Showroom (the doors were closed!) immediately after the road accident, I asked a man in a suit sitting at a desk if he had let the dog out and he said he had.
He also said that it was not his job to look after dogs. I asked him if he had a dog himself and his reply was "no fear"!

If what Skoda is now claiming were true, and I had been told at the time that the dog had unfortunately escaped, we would not be having this dialogue now!

Gottfried and Marilyn Steigmann

Don't know about you, but I'm all fired up again... what do you think folks? What do we do next? This just gets worse and worse.... a simple 'sorry' might have been the best strategy from Skoda.

11 comments:

Anonymous said...

So sorry Mr Stiegman, it must have been so upsetting for you. Your act of kindess to be responded to in this way, I really don't believe what the dealership are saying otherwise they would have told you straight away and shown some signs of remorse. Janet

Graham, Prince & Tilly said...

It sounds like a typical press office 'stock response' to me. Perhaps our press officer friend will respond if he continues to read the blog, which of course he should if he's doing his job properly.

Skoda clearly aren't taking it very seriously.

Chapstaff said...

Sorry Skoda - I don't believe you.

Flowerpot said...

Skoda need a kick up the backside I think. Any help from regional TV or One show? What about Jeremy vine's show? I know he selects topics but he does like controversial subjects...

Anonymous said...

Sorry, Mr Stiegman, but if you found a dog running loose in the road, particularly a small young one, would it not have been more appropriate to continue to Tesco with the dog under your arm, pop him in the car for the homeward trip and call the RSPCA from the safety of your home, where obviously you as as caring person would have ensured his future safety. I'm sure you have thought of this many times since the incident and wish you had done it but personally I could never rely on some individual in a car showroom looking after something so vulnerable.

Anonymous said...

i agree with the above and i dont believe Skoda, also its disgusting how irresponsible people are with their pets - i mean what was the poor dog doing loose on a road with no ID - why have a pet if your not going to look after it?

Anonymous said...

im disgusted by skodas attitude about this.theyre obviously lying and trying to cover up the fact that one of their employees messed up.just sack him and show that you do care skoda.

Liz Black said...

I think that this was a terrible response from skoda - that poor man thought that he was saving the poor little dog - skoda should train their company workforce for instances like this - they will never get any business from me or my friends who are all dog lovers- i would hate to think that my dog lucy could have been treated in this way. I am so sorry Mr Stiegman that you have been treated in this terrible way!!!!!

Liz Black said...

I think that this was a terrible response from skoda - that poor man thought that he was saving the poor little dog - skoda should train their company workforce for instances like this - they will never get any business from me or my friends who are all dog lovers- i would hate to think that my dog lucy could have been treated in this way. I am so sorry Mr Stiegman that you have been treated in this terrible way!!!!!

Anonymous said...

This is a very sad sorry but are you all really that gullible, could it not be possible that some facts have been exaggerated by the gentleman, due to guilt? He could have just walked into the dealership, demanding help with the dog, placed it on the floor, unrestrained, with the front doors to the dealership open, therefore allowing the dog to escape, but now wants some one else to blame!! Knowing where this dealership is the gentleman only had to walk next door to get to Tesco, not a mile as stated previously. Aren’t you victimising Skoda and it staff without knowing the facts or the individual involved. I love and adore dogs but love humans more and although humans can be very cruel, I like to give them the benefit of doubt first, before condemning them.

Anonymous said...

To Whom It May Concern:

We at the Barkers Motor Group are animal lovers and some of us dog owners, and would hate anything to happen to our own dogs.

We are very sorry for the incident that happened at our dealership with regards to the small dog that died. This was an unfortunate accident and it was not our intention for any harm to come to the dog. However, a customer, who didn’t realise the dog was in the showroom, opened the door and the dog bolted out. It happened too quickly for us to catch him again.

We can understand that people reading about this on this website were concerned, because we were all very upset by what happened.

From the management team at the Barkers Motor Group